Member Support

Top support topics we frequently hear from our members. Credit Union 1's routing number is 325272063.

• Is the CardControl App unavailable?
• What is your routing/ABA number?
• I forgot my password. How do I reset it?
• How do I find my account number?
• What are your branch hours?
• What is your PFD Bank Code?
• What holidays are you closed?
• How do I update my contact information?
• Where can I find the Member Service Agreement?
• Are Credit Union 1 accounts insured?
• How can I submit a concern or complaint to CU1?
• Where are your ATMs located?
• Is my account information available after business hours?
• When will I receive my checks after ordering them?
• What is the fax number for CU1's Member Service Center?
• Why did my check bounce when I had money?