How do I contact Credit Union 1?

You can get in touch with a Credit Union 1 representative through several convenient options: give us a call, send an email, reach out through online banking, or stop by any of our local branches for assistance. We’re here to help!

1. Phone: Give us a call at (907) 339-9485 or toll-free at (800) 478-2222. When you call CU1, listen through the phone tree options to be connected with the department that can best support you.
2. Email: Reach out to our Member Support Center at MemberMail@cu1.org. All replies you receive will come from MemberMail-Reply@cu1.org. Please don't be concerned – these are legitimate responses from our team.
3. Online Banking: Start a chat within the CU1 Mobile App. If you're logged into Online Access on the full site, you can compose a message in the "Message Center." Your message will be sent directly to a CU1 representative who is ready to assist you.
4. Visit a Branch: Stop by your local CU1 branch. If you're unsure of where to go, you can find your nearest location here.