Why can't I view eDocuments on my joint-owned account?

With CU1 eDocuments, information is compiled based on the primary account owner’s social security number. As a joint owner, you may not be “joint” on every account (for instance, if the primary owner has a loan under only their name), and this could expose you to the primary owner’s private information. As such, eDocuments are not currently available for viewing by joint account owners. However, our paper statements compile information based on your unique member number – which means they are an excellent alternative!