What should I do if I need financial help due to COVID-19?

CU1 is here to protect the health and well-being of our communities. If circumstances of COVID-19 are causing you financial difficulty, we can help.

  • We can offer you options such as loan extensions or adjustments if needed, and our Member Assistance team is standing by to assist with these requests.
  • You can apply via Online Access > More > Skip-a-Pay to postpone a month’s payment and keep that money in your pocket instead. 
  • CU1 members who are concerned about an upcoming mortgage payment can reach out to our servicing partner, Cenlar, for options. Cenlar is available by phone at (877) 865-8325.