Yes! We regularly email a random selection of CU1 members about their experience with transactions, membership and your relationship with CU1.
These efforts are in support of our credit union's goals to meet and exceed your expectations regarding products and service here at Credit Union 1. Feedback you provide through CU1 surveys helps us learn ways we can better serve you and our mission of helping members achieve their financial goals!
- If you receive a survey from CU1, note that it may be related to a recent transaction completed on your account -- either by you, a joint account owner, or someone authorized to act on your behalf.
- Insight gathered from these surveys is analyzed regularly, so we can actively respond to your needs.
Our commitment to serving Alaska is what makes CU1 stand out -- thank you for your feedback in these efforts!