Services
We offer a full suite of innovative and accessible services to our members. Explore your options!
- What are eReciepts?
- Which types of transactions cannot be completed in a CU1 drive-up?
- Does CU1 offer ART, an Automated Response Teller?
- How do I update my personal information, such as email or mailing address?
- Why are there funds in my S92 account?
- How do I use Skip-a-Pay?
- I noticed an error on my credit report. What should I do?
- What is the maximum amount I can withdraw from an ATM in one day?
- Do I need to close my CU1 accounts if I move out of state?
- Are connections to third party sites secure through the website?
- Do you offer safe deposit boxes?
- What insurance products do you offer?
- Can I order checks from any company or does it have to be through your vendor?
- How do I reorder checks?
- Do you offer Health Savings Accounts?
- What is an IRA?
- Do I have to pay a fee to cash a check in a Credit Union 1 branch if I do not have an account?
- How do I send a wire transfer?
- What time will my direct deposit post on pay day?
- Do you offer a foreign currency exchange service?
- Does Credit Union 1 offer notary services?
- When will I receive my tax forms?
- Can I mail a check for deposit into my account or to pay a CU1 loan?
- Do you offer direct deposit? How can I sign up?
- What happens if I deposit a check and it bounces?
- Why did I receive a call about fraud prevention?
- What is your SWIFT code for international wire transfers?
- Why do you pull credit for new account applications?
- What are eServices?
- Can I make an IRA contribution for the prior year?
- Does it cost more to electronically transfer funds from my credit card versus using balance transfer checks?
- How do I change my certificate redemption instructions?
- How long do wire transfers take to arrive?
- Can I remove the joint owner from my account?
- Why is there a long wait time when calling the Member Service Center?
- When will I receive my Tap to Pay card?
- Why doesn't my credit card work outside the U.S.?
- When will you open a branch in my area?
- Does Credit union 1 cash savings bonds?
- Why is there a hold for "Privilege Pay Fee" on my account?
- Can I make an international wire transfer?
- What is Courtesy Pay?
- What fees will be charged if CU1 pays my overdraft via Courtesy Pay?
- How do I authorize CU1 to pay overdrafts on my ATM and debit card transactions?
- How do I access my safe deposit box?
- How does Mobile Deposit work?
- Why was my Mobile Deposit rejected?
- Does CU1 participate in the Alaska IOLTA Program?